My service advisor Ryen Hatfield was very personable and kept me informed on the progress of my service on my vehicle. One item did not need attention so instead of charging me for something that was unnecessary, he gave me the choice. Everyone was very personable.

I had a recall on my ford escape screen. They had an issue but was quickly resolved and fixed, they contacted me as soon as they found a problem and let me know the further steps they would be taking!

Great service as always I got my appointment dates mixed up, but they went ahead and got me in and got me taken care of thank you very much to the service team

Excellent service! Went above and beyond to make sure we got a second key for used vehicle.

Brad saved the day! I called Cap City Ford in a panic and not only did he provide us with a beautiful Bronco, he treated us and our time with respect, kindness and honesty. Brad really went the extra mile or MILES 😂 for us, made the buying process so easy and got us home. Brad definitely listens to his customers and we really felt valued by the whole team at Cap City Ford. Thank you, Brad for saving the day! We can’t thank you enough!

Excellent pickup and delivery. Living in a far out small town that was great. Thank you Scott Northway! Love receiving a report of details.

Joe market Columbia where are the car never ever ever returned my calls Joe Marsh Jeff City the father Shop kept me updated every day. Call me when it was done. Great peeps.

Ryan did excellent job getting vehicle into service department. was dropped of early, an was moved in an out. thank you to you and your team .

Curtious and knowledgeable staff, particularly Ryan, and good and timely service.

Solid service work. Got my two recalls completed and The Works package. All set. Good communication and my service manager wanted to ensure all was good.

Staff were great

Very fast and friendly service department